SMS Privacy Policy v.1

Effective Date: November 7, 2024

This Privacy Policy describes how Tanager, Inc. collects, uses, and protects your personal information when you use our SMS services ("Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This may include your phone number, name, email address, and any other information you provide when signing up for our SMS services.

  • SMS Content: We may collect the content of messages sent and received through our services to provide you with the requested services and to improve the user experience.

  • Usage Data: This includes data related to the use of our services, such as timestamps, frequency of use, and engagement with the messages you receive.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To send and receive SMS messages as part of the services you have requested.

  • Customer Support: To assist with any inquiries or issues you encounter while using our services.

  • Service Improvement: To analyze usage patterns and improve our services.

  • Marketing and Communications: With your consent, we may send you marketing materials or updates regarding our services.

3. How We Protect Your Information

We implement reasonable technical, administrative, and physical security measures to protect your personal information. This includes using encryption for message content, secure transmission protocols, and limiting access to your data to authorized personnel only.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

5. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering the SMS services, such as cloud storage providers or SMS gateway providers.

  • Legal Requirements: If required by law, we may disclose your personal information to comply with legal processes, such as subpoenas, court orders, or other legal obligations.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access and update your information

  • Request deletion of your information

  • Opt-out of marketing communications

  • Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at info@tanagerinc.com

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by sending an SMS or email. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Tanager, Inc.
10010 Junction Drive

Suite 120N

Annapolis Junction, MD 20701

240-547-3150
info@tanagerinc.com

 

Tanager Privacy Policy

Effective Date: November 7, 2024

Tanager is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, tanagerinc.com, as well as your rights and choices regarding that information. Please read this policy carefully. If you disagree with our practices, please do not use our Site.

1. Information We Collect

We may collect various types of information from and about users of our Site, including:

a. Personal Information

The personal information you voluntarily provide to us, such as your name, email address, phone number, billing and shipping addresses, and payment information when you register on our Site, place an order, or contact us.

b. Non-Personal Information

We may collect non-personal information, such as browser type, operating system, IP address, pages visited, and the date and time of each visit. This information helps us understand how our users interact with our Site.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data, which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Site may not function properly.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain our Site

  • To process and fulfill your orders

  • To improve our Site and user experience

  • To communicate with you, including customer service, updates, and marketing

  • To monitor and analyze usage and trends on our Site

  • To comply with legal obligations and enforce our terms

 

3. How We Share Your Information

We may share your information with third parties only in the following situations:

  • With Service Providers: We may share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

  • For Legal Reasons: We may disclose information as required by law, regulation, or legal process, or in response to lawful requests by public authorities.

  • In Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your information to the acquiring company.

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your information, including:

  • The right to access, correct, update, or delete your personal information.

  • The right to object to or restrict certain processing.

  • The right to withdraw consent where we rely on your consent.

  • The right to data portability, where technically feasible.

To exercise these rights, please contact us at info@tanagerinc.com.

6. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn we have collected information from a child under 13 without parental consent, we will delete it as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” above. Your continued use of our Site after any changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@tanagerinc.com.